eCOA Implementation Key Learnings

Are you considering implementing a new eCOA solution? We have gathered some of our key learnings from several eCOA selection and implementation projects below 

• Use the study protocol as starting point when defining user requirements

• Ensure the vendor is aware of regulatory requirements and quality standards regarding eCOA, and their services reflect that

• Align on deliverables and expectations with the vendor in the contract negotiation and implementation planning phases

• Ask the vendor to provide a sandbox environment in the development phase, for users to test and give feedback

• Maintain a robust stakeholder management and communication process – keeping everyone on the same page at every step can prevent a lot of issues

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